The Office of Personnel Management (OPM) oversees federal employment and retirement, life and health insurance, and survivor benefits. Members of Congress are prohibited by law from involvement in personnel decisions, but inquiries in the interest of ensuring that proper procedures have been followed in the resolution of disputes is permitted.
I am often contacted by constituents regarding their OPM benefits, particularly as it relates to the timeline for getting their benefits processed. OPM has provided my office with the following information regarding timelines:
· Simple requests such as direct deposit requests can be generally handled within 30 days.
· Survivor benefits generally have a 60 day processing time.
· Retirement benefits can take 60-120 days to process.
· The Court Ordered Benefit office has a 9 month backlog. This office handles any case which has a court order such as divorce.
Please note that these are very general timeframes. Some cases are more complicated and due to the nature of some requests the process can take much longer.
Here are a few resources for current and prospective federal employees:
Employment and Benefits
Insurance Programs Frequently Asked Questions
Information on Federal Pay and Leave
Pay and Leave Frequently Asked Questions
Family and Medical Leave
Thrift Savings Plan
Retirement Frequently Asked Questions
For information for current U.S. Federal employees, visit the U.S. Office of Personnel Management website.
For more information on Federal job opportunities, visit the U.S.A. Jobs website.
My office is always available to help you with addressing issues you may be having with OPM. If you would like for my office to assist you, please complete my privacy release form and send it to the relevant local office.
Casework is handled in my district offices and is assigned according to location.
Hanover/Mechanicsville District Office
6501 Mechanicsville Turnpike
Mechanicsville, VA 23111
(804) 730-6595 – telephone; (804) 730-6597 – fax
Localities served: Caroline County (except for Port Royal area), Hanover County, James City County, King William County, and King and Queen County.
Stafford District Office
95 Dunn Drive
Stafford, VA 22556
(540) 659-2734 – telephone; (540) 659-2737 – fax
Localities served: City of Fredericksburg, Fauquier County, King George County, Prince William County, Spotsylvania County and Stafford County.
Tappahannock District Office
508 Church Lane (P.O. Box 3106)
Tappahannock, VA 22560
(804) 443-0668 – telephone; (804) 443-0671 – fax
Localities served: Caroline County (Port Royal area only), Essex County, Gloucester County, Lancaster County, Mathews County, Middlesex County, Northumberland County, Richmond County and Westmoreland County.